Privacy Policy
Last updated: October 20, 2026
At Qicehao, accessible through our website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit or interact with our website. By using our website, you acknowledge the practices described below.
Data Collection
We may collect information that you voluntarily provide when you contact us, subscribe to communications, submit an inquiry, or otherwise interact with our website. This information may include your name, email address, telephone number, postal address, and the contents of your message.
We may also automatically collect limited technical information when you visit the website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of your visit. This information is generally collected in aggregated or pseudonymised form and helps us understand how visitors use our website.
Please do not provide sensitive personal information unless it is specifically requested and necessary for the purpose of your communication. By submitting information to us, you confirm that it is accurate and that you have the right to provide it.
Use of Data
We may use collected information for the following purposes:
- To respond to questions, requests, and other communications;
- To provide, operate, maintain, and improve our website and services;
- To monitor website performance, usage, and security;
- To identify, prevent, and address technical problems, fraud, misuse, or security incidents;
- To comply with applicable legal, regulatory, and law-enforcement requirements; and
- To send administrative or service-related communications where necessary.
We process personal data only where we have a lawful basis to do so, such as your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interest in operating and securing the website. We do not sell your personal information to third parties.
Cookies
Our website may use cookies and similar technologies. Cookies are small text files placed on your device that can help remember preferences, support essential website functions, and provide information about website usage.
Some cookies may be strictly necessary for the website to operate, while others may be used for analytics, performance, or preference management. Where required by law, non-essential cookies will be used only with your consent. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the availability or functionality of certain website features.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services, including social media pages such as X. These external websites operate independently and have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, security, or availability of third-party websites.
We encourage you to review the privacy policies of any external website before providing personal information or using its services. A link to a third-party website does not necessarily constitute an endorsement or affiliation.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure communications, monitoring, and appropriate administrative procedures.
However, no method of transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security. You are responsible for using appropriate precautions when communicating with us online and for keeping any account or device credentials confidential.
User Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal data in certain circumstances;
- Request restriction of processing;
- Object to certain processing activities;
- Withdraw consent where processing is based on consent; and
- Request a copy of your information in a portable format where applicable.
To exercise these rights, please contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to lodge a complaint with the relevant data protection authority in your country.
Contact
If you have questions about this Privacy Policy, wish to exercise a privacy right, or want further information about our handling of personal data, please contact us:
- Email: [email protected]
- Phone: +49 826 1721
- Address: 76 Mill Lane, Germany
- Social/X: https://x.com/
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any revised version will be posted on this page with an updated revision date. We encourage you to review this page periodically.
